Admittedly, this is not something we think about often. For most of us, being a citizen is something you are, not something you do. We tend to focus on what is owed to us as citizens, not what is required of us. As a result, our default mode of citizening has become largely passive - we complain, often and loudly, to whoever will listen. Most of the time, we are spectator citizens, watching the unfolding drama that is the running of our country with ever increasing levels of anxiety, but having somehow resigned ourselves to observer status. All the while, a vicious culture of grievance is spreading across the country, causing our civic life to be infected with resentment and distrust. A 2025 survey found that 71% of South Africans hold a moderate to high sense of grievance, not just against government, but also against business and the rich, believing that these groups serve only their own interests and act in ways that hurt ordinary people. If you’re interested in comparisons, our levels of grievance or resentment are 10% higher than the global average.
We should be in no doubt that this level of grievance makes for a highly volatile and unstable society. We have been seeing the effects for some time now, as declining trust in institutions and withdrawal from democratic participation leads to a loss of faith in constructive engagement and an increasing reliance on violent protest action. I’m not suggesting that we have no cause for grievance, because in many cases it is a legitimate response to the multiple crises we are facing. My purpose is to draw attention to how grievance is causing so many of us to withdraw from participating in civic life. The result is that we spend more and more time weaponizing our many grievances against each other, but less and less time making any contribution to solving problems. This is where citizening comes in – the term describes the practices and habits of citizens, citizens who understand that everyone has a role to play in building the future and who choose to get involved in finding solutions. Citizening can take many forms and we are particularly familiar with citizening in the form of protest action. For most of our history, this was a necessity, because the majority of South Africans were deliberately excluded from political participation. We could not shape laws or influence the institutions that governed our lives, so protest was the only form of citizening available to us. Today though, protest exists alongside other forms of citizen engagement that we were once denied, like participating in elections and having a say in the laws that impact our lives. The challenge now is for us to actively develop the skills and habits required to take full advantage of all the opportunities for engagement that earlier generations fought so hard to secure. These are ordinary, but powerful practices that focus on the everyday actions of citizens, people with no special position or influence, who take an interest in their communities, get involved in the issues that affect them and contribute to problem solving. This is citizening which emphasizes that how we choose to show up, each and every day is the future we are trying to create.
If you haven’t been citizening much, don’t worry, because it’s never too late to start. The aim is to cultivate habits and practices that will be sustainable for you. To practise citizening, we first need to build our civic fitness which is the ability to participate effectively in democratic life. Like any fitness regime, civic fitness doesn’t happen immediately, but it can be developed with regular practice. As with most worthwhile change, the key is consistency, and a commitment to keep going even when change feels slow. Maybe as a first step, you’ll learn more about an issue that really matters to you. Next you might get to know and actually engage with your local representative. Then you could progress to attending a meeting or even contributing your time and skills to a civic organization or community group. The goal is not perfection, but developing steady habits that will increase your capacity for civic engagement over time. What's most important is that we don’t only practise our citizening in times of crisis, we try to find ways to make it part of our day to day lives. As I write this, I can already hear the complaints, “Why should I waste my time showing up and contributing, when no one ever listens?” It is true that the challenge runs both ways. Those in positions of power should be open to co-creating solutions with citizens and yes, this won’t happen overnight – but what do we do until then? If we, as citizens, withdraw from civic life while we wait for the perfect conditions (better leaders, functional institutions and a different political climate), we will have excluded ourselves from making any contribution to creating the conditions we want. Citizening doesn't happen when conditions are perfect, rather it recognizes that conditions will only improve when we start citizening. The truth is that we really can only start where we are right now, which means facing our many disappointments with the current state of things, while recognizing that this is the raw material we have to work to begin effecting any change.
What gets us into citizening most often is anger, but anger alone won't sustain the kind of habitual, everyday citizening that we’ve been discussing.This form of citizening requires that we keep showing up after the outrage fades. It is not headline grabbing or dramatic, but a slow, consistent practice that is developed over time. The quality most needed to sustain this type of practise is care. Perhaps you think care is weak and ineffective given the magnitude of the challenges that we face, but this misunderstands the role of care in civic life. Care does not mean overlooking or accepting wrongdoing, it speaks to our motivation for staying engaged. One of the most cited political definitions of care describes it as “Everything we do to repair our country so that we can live in it as well as possible”. In this framing, care is not sentiment, but an expression of our commitment to help fixing what has been damaged. Citizening with care becomes the way that we protect the communities and values that matter to us.
Let’s make citizening the habit we cultivate in 2026. Rather than doomscrolling and complaining, commit to getting involved and contributing. You don’t have to do anything dramatic, try to find ordinary and repeatable actions that you can maintain over time – knowing who represents you, getting involved when something affects your community, learning about how decisions are made and definitely, definitely voting. We can't afford to wait for perfect conditions, we can only start where we are and with what we have. Citizening means that we take our place as citizens, not on the sidelines, but by showing up for the shared work of repairing our country so that we can all live in it as well as possible.